We founded Willow & Brass Company with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!
Our products are eligible for return only if it is broken during shipping. Please contact us within a week of receiving a defective product to receive a full refund. Any other questions or problems, please contact us and we will do our best to satisfy you.